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Stories with subject: Consumer affairs
  • New York officials investigating Texas energy company Ambit 
    Updated: May-04-15 6:56 pm

    ALBANY, New York - State officials are investigating an energy company after a spike in complaints from customers over higher-than-expected bills.

  • Correction: Debt-Lawsuits story 
    Updated: Apr-29-15 3:55 pm

    RALEIGH, North Carolina - In a story April 28 about North Carolina Senate legislation on information attached to legal complaints filed by debt buyers against consumers, The Associated Press reported erroneously the name of an attorney at the Center for Responsible Lending. Her name is Ellen Harnick, not Hamrick.

  • RadioShack agrees to mediation over sale of customer data 
    Updated: Apr-28-15 7:04 pm

    WILMINGTON, Delaware - A Delaware bankruptcy judge said Tuesday that he's willing to approve bid procedures for the sale of RadioShack's intellectual property, including data on millions of customers. But he warned there's no guarantee he will approve the sale itself.

  • Regions Bank fined $7.5 million for illegal overdraft fees 
    Updated: Apr-28-15 1:23 pm

    NEW YORK - The Consumer Financial Protection Bureau has fined Regions Bank $7.5 million for illegally charging customers for overdraft protection.

  • Consumer group sues Cigna, alleges discrimination 
    Updated: Apr-28-15 9:46 am

    MIAMI - A consumer advocacy group has filed a class-action lawsuit against Cigna saying a new policy discriminates against people with HIV and AIDS and violates the federal health law by requiring them to get their medications from its mail-order pharmacy.

  • Winners and losers of the demise of the big Comcast deal 
    Updated: Apr-24-15 10:05 pm

    NEW YORK - In the aftermath of Comcast's decision to walk away from buying Time Warner Cable, some winners and losers are emerging.

  • Comcast deal may be dead, but cable consolidation will go on story has photos
    Updated: Apr-24-15 9:32 am

    NEW YORK - Even though Comcast's $45.2 billion bid for Time Warner Cable is dead, consolidation among the companies that pipe in our TV, phone and Internet will carry on.

  • Republican House bill modestly curbs bank watchdog's budget 
    Updated: Apr-22-15 7:24 pm

    WASHINGTON - The Republican-controlled House Wednesday passed legislation modestly curbing the growth of the Consumer Financial Protection Bureau, the agency established by the 2010 overhaul of financial regulations to enforce laws aimed at protecting consumers from unfair or illegal practices by banks, mortgage lenders and other financial services providers.

  • College board urges Wisconsin lawmakers to save agency 
    Updated: Apr-22-15 5:29 pm

    MADISON, Wisconsin - State officials who regulate for-profit colleges urged Republican legislators Wednesday to drop plans to eliminate their board, warning that without it the industry will become a free-for-all in Wisconsin.

  • Lawmakers put off discussion on erasing education board 
    Updated: Apr-17-15 1:50 pm

    MADISON, Wisconsin - The leaders of the Legislature's budget committee decided Friday not to consider approving language in Republican Gov. Scott Walker's budget that would eliminate a 71-year-old state board that regulates for-profit colleges and investigates student complaints.

  • Airline passengers have more to complain about, report finds story has photos
    Updated: Apr-13-15 5:17 pm

    DALLAS - Think flying is getting worse? A pair of university researchers who track the airline business say it's a fact.

  • Report gives US airlines lower marks across the board 
    Updated: Apr-13-15 12:51 pm

    DALLAS - Think flying is getting worse? A pair of university researchers who track the airline business say it's a fact.

  • Reining in payday loans falls by wayside in New Mexico 
    Updated: Apr-12-15 1:56 pm

    ALBUQUERQUE, New Mexico - Jill Mooney recently took out a $300 loan from a storefront business to get out of a financial jam, putting up her $1,400 car as collateral.

  • Florist in gay rights storm: 'I'm a little grain of sand' story has photos
    Updated: Apr-11-15 12:04 pm

    SPOKANE, Washington - The 70-year-old grandmother who owns a flower shop in Washington state and became a national figure for refusing to provide flowers for a same-sex wedding says she was surprised her actions gained such notoriety and had often done business with the gay couple, whom she considered friends.

  • AT&T paying $25M to settle US action over data breaches 
    Updated: Apr-08-15 2:40 pm

    WASHINGTON - AT&T is paying $25 million in a settlement with federal regulators over data breaches at call centers in Mexico, Colombia and the Philippines that compromised customer data for some 280,000 U.S. customer accounts.

  • Congressman to introduce federal laws to protect consumers 
    Updated: Apr-07-15 4:53 pm

    PROVIDENCE, Rhode Island - The need for federal laws that would protect consumers from the effects of identity theft and data breaches is more pressing than ever, as Americans are becoming increasingly reliant on technology - and increasingly vulnerable to cybercrime - state officials said Tuesday.

  • Can phone companies do more to block robocalls? story has photos
    Updated: Apr-07-15 1:30 pm

    WASHINGTON - Jeri Vargas put her elderly mother on the "Do Not Call" list years ago. So why is the 88-year-old woman with Alzheimer's disease still getting several recorded phone calls a day pitching her everything from vacation cruises to medical alert devices and fire extinguishers?

  • Consumer groups say YouTube Kids app is deceiving 
    Updated: Apr-07-15 12:10 am

    WASHINGTON - The new YouTube Kids mobile app targets young children with unfair and deceptive advertising and should be investigated, a group of consumer advocates told the Federal Trade Commission in a letter Tuesday.