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Stories with subject: Consumer affairs
  • Four years in, consumer protection agency has plenty to do 
    Updated: Jul-31-15 10:59 am

    The nation's youngest government agency recently celebrated its four-year anniversary, and it's still got plenty to do.

  • Covered California: Cost of health care coverage increasing story has photos
    Updated: Jul-27-15 9:16 pm

    SACRAMENTO, California - The cost of private individual health plans on California's state-run market will increase about 4 percent for the second straight year, evidence the strategy of forcing insurers to compete is controlling costs, program officials said Monday.

  • Appeals court revives challenge to consumer agency 
    Updated: Jul-24-15 12:29 pm

    WASHINGTON - A federal appeals court on Friday revived a legal challenge to the Consumer Financial Protection Bureau, the federal office created to protect consumers in financial dealings with banks, lenders and credit card companies.

  • NYC consumer affairs: Shut the door when the AC's on 
    Updated: Jul-22-15 11:01 am

    NEW YORK - The New York City consumer affairs department is urging businesses to keep their front doors closed when their air conditioning is on.

  • Citi to refund $700 million for deceptive card practices story has photos
    Updated: Jul-21-15 5:56 pm

    NEW YORK - Nine million credit card customers will receive refund checks from Citigroup after U.S. regulators forced the bank to repay $700 million and fined it $70 million for illegal and deceptive practices.

  • Feds say ID protector LifeLock violated $12M settlement story has photos
    Updated: Jul-21-15 5:29 pm

    NEW YORK - The U.S. government says identity theft protection company LifeLock spent years violating a $12 million settlement for misrepresenting the protection it provides for customers.

  • Utah defends contact lens-price law for out-of-state buyers 
    Updated: Jul-17-15 6:56 pm

    SALT LAKE CITY - Utah attorneys defending a hotly contested law banning minimum prices for contact lenses argued this week that the state has the right to regulate industry price-fixing even if the products are sold to customers elsewhere.

  • Voters may have to decide between 2 solar energy amendments 
    Updated: Jul-15-15 4:29 pm

    TALLAHASSEE, Florida - Florida voters could wind up having to choose between two rival proposals dealing with solar energy.

  • Claims 'As Seen on TV' company scammed customers resolved 
    Updated: Jul-13-15 6:19 pm

    TRENTON, New Jersey - A company known for its "As Seen on TV" products including the Pocket Hose has reached a settlement with state officials who said it used high-pressure sales tactics and made it difficult for customers to get refunds.

  • Survey: Many consumers worry about safety of financial info 
    Updated: Jul-09-15 6:16 am

    NEW YORK - While the safety of their private financial information is a big deal for a lot of people, when it comes to protecting it, many are actually pretty lax, a new survey says.

  • FBI, Justice Dept. take encryption concerns to Congress story has photos
    Updated: Jul-08-15 10:01 pm

    WASHINGTON - Federal law enforcement officials warned Wednesday that data encryption is making it harder to hunt for pedophiles and terror suspects, telling senators that consumers' right to privacy is not absolute and must be weighed against public-safety interests.

  • Regulators fine JPMorgan $136M for debt collection practices 
    Updated: Jul-08-15 6:07 pm

    WASHINGTON - JPMorgan Chase will pay $136 million to settle charges that it used illegal tactics to go after delinquent credit card borrowers, the Consumer Financial Protection Bureau announced Wednesday.

  • Arkansas attorney general urges data breach law enforcement 
    Updated: Jul-08-15 3:13 am

    LITTLE ROCK, Arkansas - Arkansas Attorney General Leslie Rutledge has added her name to a letter signed by 47 state attorneys general urging Congress to ensure that any future federal data breach notification or data security law provides consumers with the best protection.

  • Judge awards nearly $230,000 to woman who got 153 robocalls 
    Updated: Jul-07-15 9:32 pm

    NEW YORK - It wasn't a robocall, but a federal judge left a message anyway for companies Tuesday when he awarded nearly $230,000 to a Texas woman, finding that a cable company crossed the line when it harassed her with 153 robocalls even after she complained about the wrong numbers.

  • Report: Troops face hassles with student loans, despite law 
    Updated: Jul-07-15 7:05 pm

    WASHINGTON - A government regulator says military personnel are still being hassled over their student loans despite the federal laws and programs put in place to protect them, and officials worry it could signal a broader problem in the $1.2 trillion student debt market.

  • Regulators pass higher electricity rates for most residents story has photos
    Updated: Jul-03-15 6:10 pm

    SAN FRANCISCO - Most California residential customers will see their electricity bills increase under a new rate structure passed Friday that raises rates on more efficient users while giving a break to big energy users.