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Stories with subject: Consumer affairs
  • Documents detail another delayed GM recall 
    Updated: Apr-19-14 4:47 pm
  • DETROIT - General Motors waited years to recall nearly 335,000 Saturn Ions for power steering failures despite getting thousands of consumer complaints and more than 30,000 warranty repair claims, according to government documents released Saturday.

  • Appeals court: Consumer case improperly sealed 
    Updated: Apr-16-14 5:22 pm
  • RICHMOND, Virginia - A company that sued to keep a complaint about one of its products out of a publicly accessible federal database was improperly allowed to wage its battle in secret, a federal appeals court ruled Wednesday.

  • DNA alternative to Pap smear sparks medical debate 
    Updated: Apr-15-14 3:25 pm
  • WASHINGTON - A high-tech screening tool for cervical cancer is facing pushback from more than a dozen patient groups, who warn that the genetic test could displace a simpler, cheaper and more established mainstay of women's health: the Pap smear.

  • BofA paying $772M over selling credit card extras 
    Updated: Apr-09-14 4:20 pm
  • WASHINGTON - Bank of America Corp. is paying $772 million in fines and refunds to settle regulators' accusations that it misled customers who bought extra credit-card products and illegally charged others for credit monitoring and reporting services they didn't receive.

  • Missouri consumer advocate to lead Energy Division 
    Updated: Apr-08-14 10:37 am
  • JEFFERSON CITY, Missouri - The Missouri official responsible for representing consumer interests before utility regulators will be leading a state division tasked with developing an energy plan.

  • Air travel: Late flights are up, complaints down 
    Updated: Apr-07-14 5:47 pm
  • DALLAS - A big drop in customer complaints helped U.S. airlines post their best ratings ever even though more flights were late and more bags were mishandled, according to a report released Monday by university researchers.

  • European parliament adopts 'net neutrality' law 
    Updated: Apr-03-14 1:57 pm
  • AMSTERDAM - The European Parliament voted Thursday to stop Internet providers from charging for preferential access to their networks - a step cheered by consumer groups and startups but bemoaned by the telecommunications industry.

  • Connecticut proposes rules for electric suppliers 
    Updated: Apr-01-14 4:12 pm
  • HARTFORD, Connecticut - Connecticut officials, responding to hundreds of complaints about sharply rising electric rates and allegations of deceptive practices, unveiled legislation on Tuesday requiring greater disclosure from electricity suppliers and fixed rates for at least three months.

  • Georgia editorial roundup 
    Updated: Apr-01-14 2:04 pm
  • Recent editorials from Georgia newspapers:

  • Propane legislation meanders in Minn. 
    Updated: Mar-31-14 11:23 am
  • ST. PAUL, Minnesota - Minnesota lawmakers may have reached the limit on what they can do to protect consumers from the propane shortages and price spikes seen this past winter.

  • European consumer group joins case against Google 
    Updated: Mar-31-14 10:43 am
  • BRUSSELS - Europe's leading consumer rights advocacy group has joined an antitrust complaint against Google because it considers the display of some search results biased.

  • Fla. Legislature may reject consumer protections 
    Updated: Mar-28-14 11:09 am
  • TALLAHASSEE, Florida - Florida's chief financial officer went to the Legislature this spring with a simple request: grant additional protections to customers dealing with property insurance companies.

  • Calls about Powerball winnings likely a scam 
    Updated: Mar-27-14 5:07 am
  • MADISON, Wisconsin - If someone calls and says you're eligible for unclaimed Powerball prizes, Wisconsin officials warn that it's most likely a scam.

  • Toyota case shows it's hard to prosecute execs 
    Updated: Mar-25-14 3:22 am
  • WASHINGTON - Efforts to conceal the extent of dangerous car defects at Toyota Motor Corp. were so pervasive, prosecutors say, that an exasperated employee at one point warned that "someone will go to jail if lies are repeatedly told."

  • Report: Payday loans can cost borrowers much 
    Updated: Mar-25-14 12:07 am
  • WASHINGTON - About half of all payday loans are made to people who extend the loans so many times they end up paying more in fees than the original amount they borrowed, a report by a federal watchdog has found.

  • Consumer group alleges Walgreens model breaks law 
    Updated: Mar-20-14 11:56 am
  • TALLAHASSEE, Florida - A union-backed advocacy group alleges in a complaint to the state's Department of Health that Walgreens pharmacies in Florida are violating state law by allowing its pharmacists to sit at a table away from the actual pharmacy, allowing technicians to work without supervision.