the republic logo

Lansing Board of Water & Light spent nearly $94,000 for outside advice after 2013 ice storm

bug
Share/Save/Bookmark

LANSING, Michigan — The Lansing Board of Water & Light spent nearly $94,000 for outside advice about restoring its image and improving communications with customers following a December 2013 ice storm that left some customers without power for more than a week.

The Lansing State Journal reported (http://on.lsj.com/1Dpopo0 ) the figure Thursday. The municipal utility's communications failures were central to the findings of a Community Review Team that assessed storm preparation and response.

BWL General Manager J. Peter Lark acknowledged the failures even before the Community Review Team's findings were released. By mid-January 2014 he hired Martin Waymire, a Lansing public relations firm.

Board of Water & Light spokesman Steve Serkaian says the money well spent. The Dec. 21-22, 2013, storm led to power outages for 40,000 of the utility's customers.


Information from: Lansing State Journal, http://www.lansingstatejournal.com

Think your friends should see this? Share it with them!

Story copyright 2015 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Feedback, Corrections and Other Requests: AP welcomes feedback and comments from readers. Send an email to info@ap.org and it will be forwarded to the appropriate editor or reporter.


We also have more stories about:
(click the phrases to see a list)

Category:

Subjects:

Places:

 

Follow The Republic:

All content copyright ©2015 The Republic, a division of Home News Enterprises unless otherwise noted.
All rights reserved. Privacy policy.