Options Counselors work within the ADRC (Aging and Disability Resources Center) at Thrive Alliance. This department provides educational information through community outreach and individual conversations regarding issues that effect the lives of older adults and disabled of any age. Serving as the single entry point for individuals in need of long-term care supports, ADRC provides options counseling to assist in meeting their needs.
Options Counselors either provide phone or field counseling. Phone Counselors primarily work taking calls and providing information and assistance. Field Counselors take this another step by doing in-home assessments (currently done by phone due to the pandemic) to determine eligibility for services. Once completed, these individuals are processed and turned over to Care Managers for long-term support.
Thrive Alliance’s mission is to assist individuals to remain at home or in a community setting but connecting them to services and su
