Local 211 center closes, calls now go to other call centers

While a call center for information and referral services has closed, Bartholomew County’s United Way 2-1-1 service isn’t going anywhere.

That’s what United Way of Bartholomew County executive director Mark Stewart emphasized after confirming that local 2-1-1 calls have not been answered in Columbus since May 9.

Those calls are now being successfully handled by professionals in other Indiana communities that have the same data regarding Columbus-area resources that the local office had, Stewart said.

While four employees lost their jobs when the agency closed, two have already secured other positions and the United Way is using it’s resources to find new jobs for the other two, Stewart said.

For more on this story, see Thursday’s Republic.